How to Order from Patmos Varieties on WhatsApp, Step by Step
You do not need to travel to Okaishie to buy from Patmos Varieties. You can browse the website, build your order and send it to our team on WhatsApp. This guide walks you through every step, so you know what to expect and can order with confidence.
Step 1: Browse and choose
Start at the shop page or pick a category such as TVs or fridges. Each product page shows the cash price and the monthly hire purchase figure. Prices can change, so the figure we confirm on WhatsApp is the one that counts.
Check the product name carefully: size, litres, kilograms or HP rating. If you are unsure which size you need, ask us before you order.
Step 2: Add to cart
On a product page, add the item to your cart. You can add several products in one order, for example a fridge and a microwave. Open your cart to review everything.
If you change your mind, remove an item or clear the cart completely before you check out. It is easier to fix the order here than after the message has been sent.
Step 3: Enter your details
Fill in your name, phone number and delivery area. Use a phone number that is on WhatsApp and that you answer, because that is how our team will reach you. Be as specific as you can with your delivery area.
Step 4: Choose cash or hire purchase
Pick how you want to pay.
- Cash: you pay the listed cash price once your order is confirmed.
- Hire purchase: you spread the cost over 4 months, using the monthly figure on the product. Read how hire purchase works first.
Eligible customers can also ask about GCB Bank's Buy Now Pay Later programme, with terms of up to 24 months, subject to GCB approval. Just mention it in the chat.
Online card or mobile money payment through the website is not live yet, so payment is arranged with our team on WhatsApp.
Step 5: Checkout on WhatsApp
Click Checkout on WhatsApp. This opens WhatsApp with your full order message already written: the products, your details and your chosen payment method. Check it, then press send. You do not need to retype anything.
Step 6: We confirm before you pay
After you send, our team replies to confirm:
- That the items are in stock.
- The delivery arrangements for your area.
- The payment details and next steps.
You pay only after these are confirmed, so there are no surprises. If anything in the order is wrong, tell us in the chat and we will correct it.
Tips for a smooth order
- Have your location ready, such as a landmark or a pin from Google Maps, so delivery is quick.
- Keep your phone nearby and WhatsApp switched on after sending.
- Measure the space for large items such as fridges, freezers and TVs, and check door and gate widths.
- Think about your power supply. Heavy appliances like air conditioners need suitable sockets and wiring.
- Ask about anything you are not sure of, including warranty and support, and keep the chat as your record.
- Want something that is not on the site? Message us, as we also supply schools and institutions. See our institutions page.
What if something changes after you send?
Sometimes you realise you picked the wrong size or want to add an item. Do not panic. Simply tell the team in the same WhatsApp chat before payment, and they will update your order. If an item turns out to be out of stock, we will suggest a close alternative so you can decide. Nothing is final until you have confirmed the details and agreed on payment.
Who can order?
Anyone in Ghana can browse and send an order. Families, shop owners, schools and churches all use the same process. If you want to raise money towards a product with friends or family, ask about our crowdfunding campaigns as well.
Why order this way?
Ordering on WhatsApp means you can compare products at home, discuss options with family and ask questions in your own time. You also keep a written record of your order, the prices we quoted and the details we agreed, which is useful if you need to refer back later. Many customers prefer this to making a trip across town in traffic just to ask a simple question. If you are still unsure about anything, the hire purchase page and FAQ explain more before you message us.
Ready to buy?
If you would rather skip the website, you can also start a chat directly and tell us what you need. We will guide you through the same steps.
Start your order on WhatsApp or call 055 991 5778. Check the FAQ for more answers.